OneCall Virtual Agents (OVA): OneCall Virtual Agents work from home servicing direct OneCall clients. These clients include small to medium size local businesses who outsource virtual call center services such as customer service, sales support, virtual assistants, answering services, order takers, social media, email management, chat representatives, lead generation, appointment bookings, etc.
How do we describe our virtual agents?
Interacting with customers requires a special combination of warm, fuzzy, and smart. Not everyone can pull that off day in and day out. It takes special skills to be great at it.
A OneCall Agent is a SUPER HERO! OneCall Virtual Agents are hired to provide telephone, chat, customer service, or tech support services from their own home office.
We succeed when you succeed.
For our clients, we are the hearts, hands, and minds that deliver on every transaction. Success is impossible without people like you.
At OneCall, you will be given the skills to succeed, permission to innovate, and the support of your peers. Most importantly, you will love where you work.
Who makes a great work from home agent?
Ready to become a OneCall Agent?
Are you a good communicator? Maybe you’ve always been told you’re a “people person.” Customer Care at OneCall could be just the place you’ve been looking for.
Customers today don’t just communicate with a brand over the phone. Email, chat, text, and social media all continue to play a larger role in the way retailers connect with their customers. That’s where you come in.
From fashion and electronics to gourmet food companies and more, small business brands trust OneCall to build and sustain valuable relationships with their customers. Every day brings a new challenge on the job.
At OneCall Contact Center, LLC, you will receive extensive training on product catalogs, brand rules, and best practices for engaging customers across channels to keep them happy and coming back.
OneCall Contact Center, LLC is currently accepting applications for our direct hire work from home call center agent team.